What is the time zone for the ACOP Virtual Conference?
Eastern Standard Time US.
When will the link for the livestream be available?
The livestream link will be available 10-15 minutes prior to the start of the sessions on the day(s) of the conference.
How do I access the live sessions?
You will not receive a Zoom link to view the session lectures. In order to view the livestream of the pre-recorded lectures and the live Q&A, you must first log into the Mobile Meeting Guide with the email address you used to register for the conference. After logging in, navigate to the Program & Schedule. To view the video window, select the link that says, “View the Livestream” (see image above). Please be sure to log in early to familiarize yourself with the Mobile Meeting Guide and its features. Each session will start with a live introduction of the speakers followed by the livestream of their pre-recorded lectures. Each session will conclude with a live Q&A with the session speakers.
How do I increase the volume on the video stream?
There is a volume control in the bottom right of the video window. Look for the blue bars. You may also adjust the volume on your computer. In the bottom right select the speaker and change your current speaker playback device.
When will the lectures be available on-demand?
The lectures will become available for on-demand viewing 3-5 business days following the conclusion of the live conference on December 5, 2021.
Can I claim CME if I ONLY view the lectures on-demand?
Yes. All attendees, whether viewing the sessions live or on-demand, will have 60 days after the conclusion of the live conference to complete the online evaluations and claim CME credits. In order to access the on-demand links, you must register before the end of the live conference on December 5, 2021. The deadline to claim CME is February 3, 2022.
How do I claim CME?
Access the evaluations through the tab in the Mobile Meeting Guide. Complete the evaluations for each session you view (live or on-demand), as well as general evaluation section. Once complete, you MUST review and SUBMIT your CME credits.
How can I best view the meeting?
NOTE: the best browser for viewing the conference is Google Chrome. Also, While the conference can be viewed on mobile phones and tablets, resolution may be lower and some functions may not be fully available
How can I ask the speaker a question?
While viewing the pre-recorded lectures, we encourage meeting attendees to use the “Ask the Speaker” feature.
You may submit questions as follows;
How can I chat with other meeting attendees?
Private messages can be sent and received through the Attendee's Corner in the Mobile Meeting Guide.
You can also chat with your fellow attendees via the Chat function during the sessions.
All Program & Schedule Times are Eastern Time (EST).
Help Desk Hours
Friday, December 3, 2021
Noon - 6:00PM EST
Saturday, December 4, 2021
8:00AM - 5:00PM EST
Sunday, December 5, 2021
8:00AM - 4:00PM EST
To email the Help Desk, please click the bar at the bottom of the Mobile Meeting Guide that says 'Help Desk Contact Form'